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Grant: Stop going out and forcing books on people who don’t read. It’s rude.

Grant: Wait here at the reference desk. Help people who ask for help.
Martin: I think we need to be proactive. There are so many people out there who need us.

Grant: Agreed, but the best time to offer that help is when they ask for it.
Martin: What if they’re too embarrassed to ask?

Grant: Shoving a book in someone’s face isn’t a good way to start a conversation.
Martin: What if I just gently press it into their faces?