Patron: I need a book on that shelf.
Mildred: Just give me a moment.
Patron: You’re slow.
Mildred: I’m careful.
Mildred: Everything needs to be in the right spot so you can find it when you need it.
Patron: I’m trying to appreciate the work you do, I really am. May I grab the book now?
Mildred: When you put it like that? Of course not.