242
Posted on October 17, 2017 at 1:30 pm by Gene Ambaum
Characters: Lucy
↓ Transcript
Patron: I was in a hurry but she wasn’t.
Lucy: So you’re upset that our star page was meticulous?
Patron: She wouldn’t get out of my way!
Lucy: A 5-foot tall 72-year-old body blocked you?
Patron: What was I supposed to do, knock her aside?
Lucy: I’m afraid I can’t give you retroactive permission to assault library employees.
Patron: I was in a hurry!
Lucy: Yet you had time to stop at the desk and wait for someone to track me down me in order to complain?
Lucy: So you’re upset that our star page was meticulous?
Patron: She wouldn’t get out of my way!
Lucy: A 5-foot tall 72-year-old body blocked you?
Patron: What was I supposed to do, knock her aside?
Lucy: I’m afraid I can’t give you retroactive permission to assault library employees.
Patron: I was in a hurry!
Lucy: Yet you had time to stop at the desk and wait for someone to track me down me in order to complain?
I’m sorry, but in this instance, that was shitty customer service, both on the part of Mildred, but more especially on Lucy’s part. The Patron wanted a book, and asked multiple times to be allowed access to it. This wasn’t funny, it was insulting.