Martin: Okay, I’ll check the book out to myself, add the fine to my account, then you’ll pay it.
Patron: Deal.
Martin: This makes me nervous. I’ve never damaged a book.
Martin: This will go on my permanent record. Everyone will think that it was me! They’ll wonder how I could be so--
Grant: I think you broke him.
Patron: Here’s what I owe. Tell him to keep the book.
2 thoughts on “155”
Robert in San Diego
Surely many of us who work front line customer service have had a situation where we’ve had to make up something ridiculous to get the job done.
Bookworm87
Can’t he use some kind of “business-account”? At my library we don’t have to use our personal accounts in such situations. We have several library accounts. For example for events or for lost books.
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