677
Posted on February 5, 2020 at 10:41 am by Gene Ambaum
Characters: Gigi
4 thoughts on “677”
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He may need more than a clue, but he is most definitely clueless.
This happened to me once when I was working at a video store. The complaining customer in question, I should note, had been standing nowhere NEAR the counter, but in full view of it, for more than a half hour.
It’s always good to know it’s not just libraries.
At our closest branch of the local PL, there are five work stations at the circular desk (combined ref and circ), and people usually line up with the next person in line (or behind the patrons being helped, kind of in the middle) going to the first available staff person. Some patrons, however, will come in after others who are already waiting, stay behind someone, and instead of waiting for the people who got there before them, just cut right in to get helped as soon as a person on the desk is free. Doesn’t always happen, but there probably should be some kind of sign indicating how it should work and asking people to be courteous.
I can’t really complain as rarely is the wait more than a couple of minutes, and usually, there are always one or two free positions so one can get helped right away. Still, it’s nice that most people are considerate and let whoever was there before them go ahead of them.