↓ Transcript
Jody: You have a book checked out that’s overdue.
Patron: Is the book late? Or am I late?

Jody: The book is late.
Patron: Then why are you talking to me about it?

Jody: Because you’re responsible for the book.
Patron: Listen, lady, I’m just trying to finish reading it.

Jody: Would you like me to renew it for you so you can avoid more fines or do you want to keep trying to provoke an argument?
Patron: Option one please.


One thought on “411”

  1. Emma says:

    I wish I handled stressful desk situations the way Jody does! She is my role model!

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