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Lucy: You cannot send letters on the library’s behalf.
Patron: I didn’t.

Lucy: You sent a letter on fake library letterhead.
Patron: I asked for a piece of official letterhead but nobody knew what I was talking about.

Lucy: You don’t work here!
Patron: You couldn’t be more wrong. I bring my laptop and coffee here every day, and I use your study room to meet with my clients.

Lucy: You don’t work for the library.
Patron: But I do help out. Just yesterday I glared a loud lady into taking her phone conversation outside.