Posted on August 25, 2017 at 12:00 am by Gene Ambaum
Laura: It says your password must include at least one lower-case letter.
Patron: I can read. I just don’t understand it.
Laura: Lower-case is the opposite of capital. Like the ones after the first letter of your name.
Laura: Small letters. Regular letters.
Patron: Wow, that’s obvious. I feel dumb.
Laura: You’re not. Sometimes it’s good to go back and start at the beginning.